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Where do VMs run? DigitalOcean infrastructure across five regions (New York, San Francisco, London, Amsterdam, Singapore). Are stopped VMs billed? Yes. Stopped VMs reserve cloud resources and bill at full rate. Suspend to pay only image storage, or destroy to stop billing entirely. What if I run out of credits? Running machines are snapshotted and destroyed. Snapshots are retained — top up and recreate. Disks are kept (they hold your data) and keep billing until you remove them; recreated VMs don’t reattach them automatically — pass --attach disk:<name> again. Auto-topup prevents this and is on by default once you have a saved card; you can turn it off from the billing page in the web dashboard. What tools are pre-installed? The ubuntu-24-04-loaded image includes Docker, Node.js, Python, Go, Rust, Bun, Claude Code, Codex, OpenCode, tmux, zoxide, fzf, ripgrep, and bat. See Images. Can I export my data? Yes. SSH in and copy anything, or use machine0 sync pull. With NixOS, your OS config is portable to any NixOS host. Can I use my own SSH key? Yes, that’s the default. The CLI registers your ~/.ssh/id_rsa.pub on first use. See SSH.

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Support

Email support@machine0.io.